Please be advised that Translink is proceeding with major upgrades to the Metrotown Station and Bus Exchange. Some of the issues to be addressed are:
- Capacity and Congestion: With substantial growth in the Metrotown area, the current station does not hold sufficient capacity.
- Accessibility: The station does not meet today’s accessibility standards.
- Integration: This is one of the busiest stations, and upgrades will improve passenger flow, transfer experience, and relations to the neighbourhood.
- Safety, Security and Comfort: Additional opportunities to improve the customer experience.
The first phase of construction will be on the passenger elevator in the station.
For customers with accessibility concerns, effective Thursday February 26, 2015, a full shutdown of elevator service to Metrotown Station will occur until early 2016.
. A Community Shuttle service, to help accommodate persons with strollers, has been added.
To ensure people who require the use of an elevator have access to Metrotown Station during this phase of construction, two new shuttles will service the station every 15 to 20 minutes.
A HandyDART shuttle will operate between the Metrotown and Patterson Station HandyDART stops for passengers with disabilities. The HandyDART shuttle carries four wheelchairs/scooters a trip.
Passengers travelling with strollers can take a Community Shuttle to Metrotown Station from Patterson or Royal Oak stations. The stroller community shuttle can carry two fully opened strollers a trip (additional strollers can be accommodated if folded up).
Due to safety reasons, strollers cannot be accommodated on the HandyDART vehicle; however wheelchairs and strollers can be accommodated on the Community Shuttle.
For more information, please visit www.translink.ca/metrotown